Amazon Comprehend

Amazon Comprehend natural language processing software provides organizations with machine learning solutions that help them finding relationships and insights in their texts.

Overview

Amazon Comprehend natural language processing software focuses on helping businesses to uncover the connection and insights in their unstructured data. This NLP software uses machine learning to identify particular items of interest in extensive data sets in detail. Plus, companies can use this software to get insights into customer sentiments from support tickets, advertising copy, social media, and customer emails.

Amazon Comprehend discovers the language of the text and extracts important information like places, events, or people to understand the sentiment hidden inside. This software uses parts of speech to analyze text and organizes text file collections automatically by topics or terms. Organizations can use Amazon Comprehend to develop customized text classification models or entities tailored to fit the needs of their brand.

This software allows businesses to use text file topics to deliver customized content to their customers -- they can offer better navigation and search for customers to increase customer retention. Additionally, organizations can extend the functionality of this NLP software to spot specific terms and classify documents to fit the operating culture of their business.

Medical professionals rely on this software to extract complex medical information like medications, strengths, dosages, frequencies, and medical conditions from unstructured data patient health records, doctor's notes, and clinical trial reports. Users do not need any machine learning skills or expertise to use Amazon Comprehend Natural Language Processing software. Plus, organizations do not need to deploy any machine learning models or provision any server.

Product Details

Amazon Comprehend natural language processing software helps organizations to analyze their customer interactions. Businesses can analyze the telephone transcriptions, support emails, online comments, and social media posts of their customers to find the factors that drive the different experiences to improve their products and services. This software allows organizations to provide better search experiences for their customers. Besides, users can use Amazon Comprehend to focus the search on intent and context rather than keywords.

Amazon Comprehend natural language processing software allows users to classify support tickets based on their content. Organizations can automatically categorize support documents like feedback forms, product reviews, forum posts, and support tickets using content similarity. This software allows users to use custom entities to extract essential information automatically. Plus, Amazon Comprehend Natural Language Processing software ensures the information is routed quickly to the nest team for rapid customer support.

Amazon Comprehend natural language processing software provides APIs for users to integrate into their applications. These APIs will help users uncover critical phrases, language, sentiment, or entities in JSON format for their applications. Additionally, this software offers the keyword extraction and sentiment analysis APIs that discovers talking points, provides confidence scores for each of them, and shows the overall sentiment of a text.

Amazon Comprehend natural language processing software allows users to use syntax to analyze text. Organizations can use Parts of Speech and tokenization to perform text analysis. This software helps users to identify word boundaries and labels such as nouns, verbs, and adjectives within the document. Also, Amazon Comprehend NLP uncovers entities like Locations, People, or Places and categorizes them automatically.

Amazon Comprehend natural language processing software provides medical practitioners with an API for entity and relationship extraction. This API discovers medical information like test, anatomy, treatment and procedures, medical condition, Protected Health Information, and medication. Medical professionals can also use this software to identify relationships between different medical data. Amazon Comprehend also provides contextual information as traits that show whether a patient's test is negative or if the diagnosis is either a symptom or a sign. Plus, medical professionals can extract protected health information by using the Amazon Comprehend API.

Amazon Comprehend natural language processing software allows companies to build custom entities. Users can use this software to discover terms that are particular to their domain. Amazon Comprehend learns from a small index of examples and then trains a customized model to identify the terms from any document or block text. Besides, there are no algorithms or servers to manage and master.

Amazon Comprehend natural language processing software detects multiple languages. This software identifies text written in over 100 speeches automatically. Users can use this software to get the dominant language used by customers alongside a confidence score. Additionally, this functionality will help businesses relate with their customers using local vernacular.

Amazon Comprehend can carry out text analysis on German, French, English, Spanish, Portuguese, and Italian documents. Organizations can use this software to develop applications that can discover texts in multiple languages and convert them to other speeches.

Amazon Comprehend natural language processing software enables organizations to build custom classification models for texts. Companies can use specific business labels to develop these models without learning machine learning or using any line of code. Customer support agents can use this NLP software to categorize customer requests automatically by problem type. Amazon Comprehend allows users to use and train text examples of labels for custom model creation. Besides, this software enables users to integrate their models into their applications to moderate website comments and gather customer feedback.

Amazon Comprehend natural language processing software helps users to identify relevant topics from a document collection. Companies can perform topic modeling to find the most common issues and categorize them into groups. This software allows users to map the topic that the different documents belong to accurately for easy discovery. Plus, organizations can personalize content recommendations for their site visitors and readers by recommending related articles.

Recap

Amazon Comprehend natural language processing software focuses on providing machine learning solutions that help users to uncover insights and relationships in their unstructured data. Businesses use this software to understand the sentiments behind the language customers use on different platforms.

Medical professionals use Amazon Comprehend to understand complex medical information in texts, which makes indexing easy. This software features different APIs that users can integrate into their applications. Organizations can develop different custom models to fit the needs of their business.