Logo

THINK BIG

Analytics

Brand24

48

Brand24 Features and Reviews

Brand24 social media management software enables companies to monitor and analyze online conversations about their products, brand, and competitors.

Overview

Brand24 social media management software helps businesses of different sizes manage their online reputation, and it offers them access to brand mentions across news platforms, forums, videos, social media, podcasts, and reviews. Agencies can use this software to stay informed on what people are saying about the brands they are managing to enable them to address the issues before they escalate. Plus, Brand24 social media management software uses advanced sentiment detection to segment mentions into positive, neutral, and negative automatically.

This software notifies users instantly when there are negative sentiments attached to their brands, and they can use it to engage with their customers to get their honest opinions about their brand. Businesses can use Brand24 social media management software to monitor multiple hashtags and find influencers that will promote their brand. This software enables users to get metrics in major hashtags to know their reach. Besides, Brand24 social media management software allows businesses to export their data into automated infographics, PDF reports, and .xls files.

Brand24 social media management software offers companies a filtering functionality that allows them to narrow their focus to essential data like sentiment, source of mention, and the number of visits. Users can use defining criteria to customize their alerts, and they can perform social monitoring in real-time. Additionally, agencies can use Brand24 social media management software to get distinct insights and create customizable reports to impress their clients.

Agencies can use this software to stay on top of all trends and the strategies of their clients' competitors. Brand24 social media management software offers users seamless integration with Slack to allow them to view all their mentions on the platform directly. Also, this software gives businesses a mobile app to enable them to monitor their brand on the go.

Product Details

Brand24 social media management software enables businesses to track hashtags on social platforms like Instagram and Twitter. Users can use this software to track, analyze, and manage their hashtag campaigns. This software allows businesses to find top ranking influencers, and it provides them with their social media metrics. Companies can use Brand24 social media management software's Excel reports to download raw data for analysis. Plus, users can use this software to customize PDF reports to fit their brand.

Brand24 social media management software allows users to use hashtag tracking to find their estimated reach on different social media platforms. This software offers users a dashboard to analyze, browse, and filter posts with hashtags, and they can use its in-built influence and sentiment filters to find the critical posts that matter to their brand. Besides, Brand24 social media management software allows companies to use specific hashtags to access influential social media profiles.

Brand24 social media management software offers users a mobile application they can access on their Android and iOS devices. Business owners can access their mentions from anywhere and at any time, and they can remain productive on the go with the mobile platform. This software provides companies with a share button to enable them to collaborate with their teammates, and they can use this app to engage their mentions directly. The mobile Brand24 social media management software offers push notifications that allow users to react in real-time to critical engagements.

Businesses can use this mobile app to customize their monitoring project, and they can use language filters and keywords to configure it. Users can use this software to browse, share, and delete mentions from their projects, and they can engage with relevant remarks directly. Also, Brand24 social media management software allows users to remain updated at all times.

Brand24 social media management software supports seamless integration with the Slack platform. Businesses can use this integration to view their company mentions directly in the platform to improve customer satisfaction. This Slack integration allows users to handle negative comments before they escalate, and they can assign tasks to qualified teammates for increased engagement. Users can view all their social media mentions on one platform without needing to navigate from one to the other. Additionally, Brand24 social media management software's integration with Slack enables team members to collaborate with ease.

Brand24 social media management software provides agencies with customizable reports and insights to enable them to stand out. Agencies can use this software to help their customers stay in tune with the trends and the strategies of their competitors. This software allows agencies to track sentiments and manage the reputations of the brand they operate, and they can measure their marketing and PR campaign results. Brand24 social media management software enables users to track the changes in the reputation of the brand and its reach. Plus, agencies can monitor the virality of their press releases to know the people that are sharing their client's brand information.

Brand24 social media management software enables users to build PDF reports with critical KPIs like influencers and mentions. This software offers agencies analytics that turns their data to insights, and they can use it to analyze the reach of social and non-social mentions. Businesses can use this software to monitor their media mentions like news, videos, forums, reviews, and blogs. Besides, Brand24 social media management software allows users to analyze the sentiment behind every brand mention, and they can use visualizations to track changes in discussion volume.

Brand24 social media management software allows businesses to maximize any positive publicity they get. Organizations can use this software to analyze the quality and quantity of the buzz they are getting on social platforms. This software allows users to spot issues that require immediate attention. Additionally, Brand24 social media management software enables users to customize their alerts to fit their needs.

Recap

Brand24 social media management software helps brands and agencies to monitor their products and strategies of their competitors online. This software allows users to analyze the sentiments and segment mentions into positive, neutral, and negative. Businesses can use this software to engage with their customers and track their reach.