Nuance Vocalizer

Nuance Vocalizer natural language processing software is a text-to-speech output engine that allows organizations to get personalized, human-like, and automated customer interactions for their brand.

Overview

Nuance Vocalizer software gives organizations a custom voice that they can train to fit their dialogues and use cases. This custom voice also speaks their language as a live agent would.

The software is powered by a text-to-speech technology based on recurrent neural networks. This way, users have access to a human-sounding voice as well as features like a blend of dynamic and static speech output, enhanced expressivity, and improved multilingual support. They also enjoy high-quality speech output, refined speech accuracy and quality using optimized text processing, comprehensive pronunciation dictionaries, and voice refresh in multiple languages.

Nuance Vocalizer also allows brands to create more appealing customer interactions and deliver faster service using natural-sounding speeches, which gives unmatched personality and expressiveness. Telecommunication companies can also automate calls by saying information that would normally need customer service representatives. Vocalizer also delivers life-like and seamless conversations with the help of high-quality text-to-speech, which users can blend with their pre-recorded audio.

The software also offers users the freedom to customize the platform to meet their requirements. They can build experiences across mobile apps, IVR, and web that is customizable for different situations. Also, users can share the same instance of Nuance Vocalizer with multiple speech-based apps. Plus, the software allows users to adjust and evaluate pronunciations and text processing. They can also fine-tune speech output tailoring expressions and intonations to fit their brand. And, they can use a custom voice for an exclusive brand experience customized to their business.

Nuance Vocalizer also supports industry-standard platforms like MRCPV2, VXML, and SSML, as well as secure on-premise and hosted environment options. This way, organizations can carry out maintenance while being able to manage generated speech and recorded prompts using a single interface. Plus, they can also customize or tune on-the-go without any interruptions.

Product Details

Nuance Vocalizer natural language processing software delivers human-like and high-quality voices. It helps brands deliver a unique level of customer experience by using voices with innovative technical capabilities, continuous enhancements, and incredible smoothness.

Nuance Vocalizer natural language processing software supports unique custom voices. Users can give memorable customer experiences with a one-of-a-kind and automated "voice of their brand." Also, with high-quality text-to-speech voices, brands can improve the customer journey by delivering an exclusive brand experience. With the Vocalizer studio, users also have complete control over the speech output.

Nuance Vocalizer natural language processing software supports multiple languages and countries. It provides unique foreign language readout in 17 multi-lingual voices using high-quality acoustic extensions and accurate language identifications. The software also supports over 115 voices and 50 languages, offering extensive coverage in Asia, the Middle East, Europe, and America.

Nuance Vocalizer natural language processing software delivers virtual assistant-like customer experiences. With this software, users can access a distinctive, virtual assistant-style application without worrying about recording every combination of words and phrases. Consequently, this saves cost and time. Users can also blend text-to-speech with prerecorded audios for more life-like and seamless conversations, delivering a superior caller experience.

Nuance Vocalizer natural language processing software supports industry-standard platforms. These platforms include MRCPv2, VXML, and SSML. Also, the newer version of the software (Vocalizer 7) is compatible with the older version (Vocalizer 6) voices, which streamline upgrades. With this feature, companies can perform maintenance and still manage speeches and prompts with no disturbance to live traffic.

Nuance Vocalizer natural language processing allows users to easily tune and customize voices like user ruleset or user dictionary updates without interfering with traffic. Brands can also share the same instance of the new Vocalizer 7 using multiple speech-based applications. This provides a uniform brand experience and these applications can be still be tracked separately for reporting and logging activities. Users also have better control over updates and more flexibility in addressing speech output requirements.

Nuance Vocalizer natural language processing gives users greater security.  They have more control over how sensitive data is handled in logs and can encrypt confidential information. Also, they can restrict who has access to what.

Nuance Vocalizer natural language processing software allows call automation. Users can quickly voice information to customers without agents handling it. Tasks can also be automated across IVR, mobile, and web. The software also gives users industry vertical domains and pre-built voice add-ons, which can speed up their development process and get their brand to the market faster.

This feature also allows brands to deliver life-like conversations using quality text-to-speech. Plus, they can blend this with pre-recorded audio.

Nuance Vocalizer natural language processing software allows the accurate and efficient capture of patient stories across all major EHR platforms. This is done with cloud-based and secure transcription and speech recognition. Also, Nuance's wide-ranging portfolio of AI-powered and cloud-based solutions are designed to effectively and efficiently enhance documentation. This drives proper clinical documentation through the care continuum.

Nuance Vocalizer natural language processing software allows for omnichannel engagements and human-like interactions with a combination of assisted and self-service both for customer care and customer acquisition. This is built on conventional AI, natural language, and speech innovation.

Nuance Vocalizer natural language processing software helps organizations lower operational and implementation costs by simplifying app development. Users can easily manage both computer-generated speeches and recorded prompts using a single interface. This way, organizations can avoid spending money on synthesizing life-like speech with voice talents.

Nuance Vocalizer natural language processing software helps organizations transform their customer's journey into a pleasurable one. This way, users do not only meet but also exceed their consumer expectations.

Consumer expectations keep soaring, and new channels create new mediums to engage as well as new touchpoints. This transformation cuts across all touchpoints and channels, and an array of devices.

Recap

Nuance Vocalizer natural language processing software gives organizations human-like voices trained on personalized languages, dialogues, and use cases that are similar to live agents. This software utilizes advanced text-to-speech technology developed from repeated neural networks. Consequently, this delivers a human-sounding voice with advantages like differentiating a brand using custom voice experience, control and flexibility to update applications, and superior caller experience.